LEGAL DISCLAIMER

In accordance with Article 10.1 of Law 34/2002, dated July 11, on Information Society Services and Electronic Commerce (LSSI), the following identifying information of the owner is provided:

• Entity: DOS ESPACIOS INTERNET CONSULTING, S.L. (hereinafter, “DOS ESPACIOS”)
• Tax Identification Number (NIF): B36562445
• Registered Office: C/Pablo Picasso, 1,12 1º E, 36600, Vilagarcía de Arousa (Pontevedra)
• Company Registration: Registered in the Pontevedra Mercantile Register, Volume 3373, Sheet PO-43996, Folio 85, First Entry
• Contact Email: gestordecuentas@dosespacios.com 
• Website: https://dosespacios.com/ 

PRIVACY POLICY

Through this Privacy Policy, the user is clearly, precisely, and concisely informed. By accepting it, the user gives their free, informed, specific, and unequivocal consent for DOS ESPACIOS to process their personal data in accordance with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD) (current European and national legislation on data protection)

BASIC INFORMATION ON DATA PROTECTION

DETAILED DATA PROTECTION INFORMATION

Who is the data controller? 

The identification details of the Data Controller are provided in the section above 1.

What information do we collect and process from users through the website? 

• Through the contact form

On our website, the user will find the option to contact us for any questions about how our products/services work or any other assistance they may need. To respond, we will contact the user via email or phone number, if provided.

• Through our corporate email 

The user can contact us via our email address, gestordecuentas@dosespacios.com to request any information they consider necessary and to clarify any questions related to our services.

• Submitting applications. Work with Us

On our website, the user will find a section where they can submit their Curriculum Vitae if they are interested in becoming part of the DOS ESPACIOS team. This information will not be shared with third parties without the explicit consent of the individual.

If the user provides data about third parties, they assume responsibility for having informed them in advance and obtained their consent, in accordance with Article 14 of the GDPR.

By submitting their data through electronic channels, the user confirms they are over 18 years old and that the information provided to DOS ESPACIOS is true, accurate, complete, and up-to-date. In doing so, the user takes responsibility for the accuracy of the data and agrees to keep it updated to reflect their actual situation. They are also responsible for any false or inaccurate data provided, as well as any direct or indirect damages that may arise.

Why do we process the user’s personal data? 

DOS ESPACIOS processes personal data for the following purposes, depending on the reason the data was provided:

1. To provide the contracted products/services, maintain the contractual relationship, and monitor its progress.
   
2. To contact, process, manage, and respond to the user’s request, inquiry, issue, or question (via email, contact form, or phone).
3. To manage the customer’s purchase process and address any questions related to the contracted products/services.
4. To manage, where applicable, the sending of information about products, services, and updates related to DOS ESPACIOS through electronic and/or traditional methods.
5. To evaluate and manage, if applicable, the CV submitted by the user for selection processes matching their professional profile and carry out necessary actions for recruitment and hiring.

 What is the legal basis for processing the user’s data? 

• The legal basis for processing your personal data for the purposes outlined in the previous section is the execution of the service being provided, which is a mandatory obligation, as established in Article 6.1(b) of the GDPR.
• Regarding the sending of information about products, services, and updates related to DOS ESPACIOS, the legal basis for processing the personal data provided is he consent expressly given by the user, as outlined in Article 6.1(a) of the GDPR.
• The legal basis for processing the data of a person who submits their Curriculum Vitae and other related data (identifying and professional) to DOS ESPACIOS will always be explicit consent given by the user as outlined in Article 6.1(a) of the GDPR.

How long will the user’s personal data be processed?

• Data related to the management of the customer relationship, invoicing, and payment for services will be stored for the duration of the contract. After the contract ends, the data may be kept for the period required by applicable law and until any potential liabilities arising from the contract expire. 
• Data for managing inquiries and requests will be retained for as long as necessary to provide a response, and, if applicable, until the user withdraws their consent to receive information related to their request.
• Data for sending information about DOS ESPACIOS’ products or services will be kept until the user revokes their consent.
• Curriculum Vitae data for recruitment processes will be kept for up to two years.

Who will the user’s personal data be shared with? 

As a general rule, your data will not be shared with third parties unless there is a legal obligation or it is necessary to provide the service. In this regard:

• The user’s personal data may be shared with financial institutions involved in processing payments and collections.
• Only when legally required, the data will be shared with the Law Enforcement Agencies.
• The data may also be shared with the relevant public authorities when required by law. 
• If applicable, the data will be shared with the Data Processors of DOS ESPACIOS to ensure proper service delivery.

What are the user’s rights? 

Under data protection laws, you have the right to access, correct, delete, and request the portability of your data, as well as to object to or limit its processing. You also have the right not to be subject to decisions based solely on automated processing of your data, where applicable. 

These rights are characterized by the following:

• Exercising these rights is free, unless the requests are clearly unfounded or excessive (e.g., repetitive), in which case DOS ESPACIOS may charge a reasonable fee for the administrative costs incurred or refuse to act.
• You may exercise these rights directly or through a legal or voluntary representative.
• We must respond to your request within one month, although if the complexity or volume of requests requires it, the deadline may be extended by an additional two months.
• We are required to inform you about how to exercise these rights, and the methods must be accessible, without denying you the right to use other methods. If the request is made electronically, the information will be provided electronically, unless you request another format.
• If DOS ESPACIOS does not fulfill your request, we will inform you within one month of the reasons for not taking action and the option to file a complaint with a Supervisory Authority.

To make it easier for you to exercise your rights, we provide the links to the request forms for each of the following rights:

• Access rights request form
• Rectification rights request form
• Opposition rights request form
• Erasure rights request form (the “right to be forgotten”)
• Limitation of processing rights request form
• Data portability rights request form
• Request form to object to automated individual decisions

To exercise your rights, DOS ESPACIOS provides the following methods:

1. By sending a written and signed request addressed to DOS ESPACIOS. Ref. Exercise of Rights under the LOPD.
2. By sending a scanned and signed form to the email address gestordecuentas@dosespacios.com, indicating “Exercise of Rights under the LOPD” in the subject line.

In both cases, you must verify your identity by providing a photocopy or, if applicable, a scanned copy of your ID card or an equivalent document to ensure that we are only responding to the data subject or their legal representative. In the case of a legal representative, proof of representation must also be provided.

Additionally, if you believe your rights have not been fully satisfied, we inform you that you can file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency (AEPD), located at C/ Jorge Juan, 6 – 28001 Madrid (www.aepd.es ). 

What security measures do we have in place? 

At DOS ESPACIOS, we are committed to protecting your personal information. 

We use reliable and effective physical, organizational, and technological measures, controls, and procedures designed to preserve the integrity and security of your data and ensure your privacy. 

Furthermore, all personnel with access to personal data have been trained and are aware of their obligations regarding the processing of your personal data.

In the contracts we sign with our suppliers, we include clauses requiring them to maintain confidentiality regarding personal data they have access to due to the work carried out, as well as to implement the necessary technical and organizational security measures to ensure the confidentiality, integrity, availability, and ongoing resilience of personal data processing systems and services.

All these security measures are periodically reviewed to ensure their appropriateness and effectiveness.

However, absolute security cannot be guaranteed, and no security system is impervious. In the event that any information under our control is compromised due to a security breach, we will take the appropriate measures to investigate the incident, notify the Supervisory Authority, and, if applicable, inform affected users so that they can take the necessary actions.

Social Media Policy

DOS ESPACIOS has a corporate profile on LinkedIn, Facebook, Instagram, and Twitter.

Therefore, DOS ESPACIOS is the “Data Controller” of your data due to the existence of these profiles on social media and the fact that you follow us, and we may also follow you in return.

This means that if the user decides to join our corporate profile as a follower or by liking our content or profile, they accept this policy, where we explain their rights and how we use their data.

As the data controller of your data, we guarantee confidentiality in the processing and compliance with the user’s rights, always in accordance with current data protection regulations.

Additionally, we inform you that we will use these social media platforms to announce news or relevant information related to the services we offer or topics we believe may be of interest to the user. Using the functionalities of these platforms, the user may receive updates on their feed or profile with this type of information.

However, we also inform you that there is no connection between DOS ESPACIOS and these platforms or social media, so the user accepts their terms of use and conditions once they access them and/or validate their notices and terms and conditions during the registration process. DOS ESPACIOS is not responsible for the use or processing of user data outside the scope of the relationship and services described in this policy.

Intellectual and Industrial Property

LPlease be advised that DOS ESPACIOS holds all the intellectual and industrial property rights to the website, as well as all its elements (including, but not limited to: images, sound, audio, video, software, or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access, and use, etc.).

The DOS ESPACIOS website contains texts aimed at informing its users. Any errors or omissions in the generated content will not make DOS ESPACIOS responsible in any case.

COOKIES POLICY

Basic Information about Cookies

• What Users Should Know About Cookies

Cookies are small files that store information on the devices of Users who visit our website.

Cookies are associated with the browser of a specific computer or device. Thanks to them, DOS ESPACIOS can recognize the Users’ browsers, determine their browsing preferences, and use this information to assess the User’s preferences. This helps us improve our service offerings.

• Acceptance of Cookies at DOS ESPACIOS:

The Spanish Law 34/2002, dated July 11, on Information Society Services and Electronic Commerce (LSSI), requires that Users are informed in advance about the use, type, and purpose of cookies before they begin browsing the platform. This is why we have implemented a notification that appears when the User accesses our website, informing them in advance. It gives Users the option to choose which cookies they want to accept and provides express consent, thereby meeting the criteria set by the European Data Protection Board and the Guide on the Use of Cookies published by the Spanish Data Protection Agency (AEPD) in July 2020..

Detailed information on cookies

• Technical or functional cookies: These cookies allow users to navigate through a website, platform, or application and use the different options or services available. They include those used by the website owner to enable the operation of the website and its functions, such as controlling data traffic and communication, identifying the session, accessing restricted areas, remembering items in a shopping cart, processing orders, managing payments, controlling fraud related to service security, requesting registration or participation in an event, counting visits for licensing purposes of the software running the service (website, platform, or application), using security elements during browsing, storing content for video or audio distribution, enabling dynamic content (e.g., loading animations of text or images), or sharing content via social media.

This category also includes cookies that manage advertising spaces in the most efficient way possible. These spaces are part of the design or “layout” of the service provided to the user, where content is selected based on editing criteria, and no user data is collected for other purposes such as personalizing that advertising content.

Technical cookies are exempt from the obligations established in Article 22.2 of the LSSI when they are used to provide the service requested by the user, as happens with the cookies listed above. However, if these cookies are also used for non-exempt purposes (e.g., behavioral advertising), they will be subject to these obligations.

• Preference or personalization cookies: These cookies remember information so that the user can access the service with specific characteristics that may differentiate their experience from that of other users, such as language, the number of search results displayed, the appearance or content of the service based on the type of browser used, or the region from which the service is accessed.

*If the user chooses these characteristics (e.g., selecting a website’s language by clicking on the corresponding country’s flag), the cookies are exempt from the obligations of Article 22.2 of the LSSI as they are considered a service explicitly requested by the user, provided the cookies are only used for the selected purpose.

• Analysis or measurement cookies: These cookies enable the website owner to track and analyze user behavior on the website, including quantifying the impact of advertisements. The information collected by these cookies is used to measure website activity and introduce improvements based on the analysis of user data.

*Although these cookies are not exempt from the need to obtain informed consent for their use, the GT29 has stated that they are unlikely to pose a privacy risk for users as long as they are first-party cookies, process aggregated data for strictly statistical purposes, provide information about their use, and include an option for users to opt-out of their use.

• Behavioral advertising cookies: These cookies store information about user behavior obtained by continuously monitoring their browsing habits, enabling the development of a specific profile for showing personalized advertisements based on that profile.
• Cookies Used by DOS ESPACIOS

Cookie table and descriptions

Below is a table outlining the details, purpose, type, and classes of cookies we have implemented on our platform. For better understanding, we detail the types of cookies that may be used if the user provides their consent:

These cookies are designed to optimize the user experience and ensure compliance with applicable data protection regulations like the GDPR.

If a user wishes to uninstall the cookies used on www.dosespacios.com from their browser, here are the instructions for different browsers:

• For more information about Internet Explorer, click here.
• For more information about Microsoft Edge, click here.
• For more information about Firefox, click here.
• For more information about Chrome, click here.
• For more information about Safari, click here.

CHANGES TO THE LEGAL TEXT

DOS ESPACIOS reserves the right to update or modify this legal text in accordance with the current applicable legislation. Any significant changes that affect the use of the website, the Legal Notice, Privacy Policy, and Cookie Policy will be properly communicated to the user. This ensures that the user is informed about any updates related to the processing of their personal data. Additionally, if required by applicable law, the user will be asked to provide their consent.

APPLICABLE LAW AND JURISDICTION

Our legal texts are governed by Spanish law. These texts will remain accessible to users at all times on our website.

If the parties have not agreed to resolve disputes through mediation or arbitration beforehand, this legal notice stipulates that any disputes will be subject to the jurisdiction of the Courts of Vilagarcía de Arousa, with a clear waiver of any other jurisdiction.